Terms of Service
Corporate Labs — AI Agent Organization Platform
Last Updated: March 23, 2026 Effective Date: March 23, 2026
1. Introduction and Acceptance
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Corporate Labs ("Company," "we," "us," or "our"), governing your access to and use of the Corporate Labs platform, including our website, application, APIs, and all related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Acceptable Use Policy, each of which is incorporated herein by reference. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" and "your" shall refer to that organization.
If you do not agree to these Terms, you must not access or use the Service.
2. Description of the Service
Corporate Labs is a multi-tenant Software-as-a-Service ("SaaS") platform that enables users to create and manage organizations composed of AI agents and human agents arranged in configurable hierarchies. The Service allows users to:
- Create organizations with AI and human agents arranged in tree-based hierarchies.
- Configure AI agents with system prompts, job templates, knowledge bases, and AI model selection.
- Run organizations autonomously using AI models from third-party providers (including OpenAI, Anthropic, and Google AI) to pursue user-defined business goals.
- Track token usage, manage budgets, and monitor task execution.
- Upload documents and create knowledge bases for AI agents.
The Service integrates with third-party AI model providers. Your use of AI-generated outputs is subject to the respective terms and conditions of those providers in addition to these Terms.
3. Eligibility
You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater) to use the Service. By using the Service, you represent and warrant that you meet these eligibility requirements. We reserve the right to request proof of age at any time and to terminate accounts where eligibility cannot be verified.
4. Account Registration and Security
4.1 Account Creation
To use the Service, you must create an account by providing accurate, complete, and current information. You agree to update your account information promptly to keep it accurate and complete.
4.2 Account Security
You are solely responsible for maintaining the confidentiality of your account credentials, including any API keys or access tokens. You agree to immediately notify us of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account.
4.3 API Key Management
You are responsible for securing any third-party AI provider API keys you configure within the Service. Corporate Labs encrypts API keys at rest using AES-256-GCM encryption, but you acknowledge that you are responsible for the security and proper use of those keys, and for compliance with the respective provider's terms.
4.4 One Account Per User
Each user may maintain only one account. We reserve the right to terminate duplicate accounts.
5. Subscriptions, Credits, and Payments
5.1 Trial Credits
New users receive a limited allocation of free credits to evaluate the Service. Trial credits are non-transferable, non-refundable, and may expire as specified at the time of allocation. We reserve the right to modify or discontinue trial credit offerings at any time.
5.2 Paid Subscriptions
Access to the full Service requires a paid subscription. Subscription plans, pricing, and included credit allocations are described on our website and may be updated from time to time. Changes to pricing will be communicated at least thirty (30) days in advance and will take effect at the start of your next billing cycle.
5.3 Credit Usage
AI operations consume credits based on token usage (input and output tokens) according to the pricing of the AI model used, as published on our pricing page. Credit consumption occurs in real time during organization runs, and the Service will automatically pause operations when your credit balance is exhausted.
5.4 Payment Terms
All fees are quoted and payable in United States Dollars (USD) unless otherwise specified. Payments are processed through our third-party payment processor. You authorize us to charge your designated payment method for all applicable fees. All fees are non-refundable except as expressly stated herein or as required by applicable law.
5.5 Taxes
All fees are exclusive of applicable taxes. You are responsible for all taxes, levies, or duties imposed by taxing authorities in connection with your use of the Service, excluding taxes based on our net income.
5.6 Late Payment
If payment is not received by the due date, we may suspend or terminate your access to the Service. We reserve the right to charge interest on overdue amounts at the lesser of 1.5% per month or the maximum rate permitted by applicable law.
6. User Content and Data
6.1 Your Content
"User Content" means any data, text, documents, prompts, configurations, organization structures, knowledge base entries, agent definitions, and other materials you upload, submit, or create through the Service. You retain all ownership rights in your User Content.
6.2 License Grant
By submitting User Content to the Service, you grant Corporate Labs a worldwide, non-exclusive, royalty-free, sublicensable license to use, process, store, reproduce, and display your User Content solely as necessary to provide, maintain, and improve the Service. This license terminates when you delete your User Content or your account, except as required for backup, archival, or legal compliance purposes.
6.3 AI-Generated Outputs
"Outputs" means any content, text, results, or data generated by AI agents through the Service in response to your prompts and configurations. As between you and Corporate Labs, you own the Outputs generated through your use of the Service, subject to the following:
- Outputs are generated by third-party AI models and may be subject to the terms and output ownership provisions of the respective AI model provider.
- We do not guarantee the accuracy, completeness, originality, or fitness of any Output for any particular purpose.
- You are solely responsible for reviewing, verifying, and using Outputs appropriately.
- Similar or identical Outputs may be generated for other users based on similar prompts.
6.4 Data Processing
We process User Content in accordance with our Privacy Policy and applicable data protection laws, including the Israeli Privacy Protection Law, 5741-1981, as amended (including Amendment No. 13), the EU General Data Protection Regulation ("GDPR"), and the California Consumer Privacy Act ("CCPA"), as applicable.
6.5 Data Portability
Upon request, we will provide you with a machine-readable export of your User Content within thirty (30) days. Upon termination of your account, we will retain your data for thirty (30) days to allow for export, after which it will be permanently deleted, except as required by law.
7. Third-Party AI Providers
7.1 Third-Party Services
The Service integrates with third-party AI model providers, including but not limited to OpenAI, Anthropic, and Google AI. Your use of these providers through the Service is additionally governed by their respective terms of service, privacy policies, and usage policies.
7.2 Provider Availability
We do not guarantee the availability, performance, or continued support of any specific third-party AI provider or model. Providers may change their models, pricing, capabilities, or terms at any time. We will make commercially reasonable efforts to notify you of material changes affecting the Service.
7.3 Provider API Keys
When you configure API keys for third-party providers, you establish a direct relationship with those providers. You are responsible for compliance with their terms and for any charges they may impose. Corporate Labs acts as a technical intermediary and is not a party to your agreement with any third-party provider.
8. Prohibited Uses
You agree not to use the Service in any manner that:
(a) Violates any applicable law, regulation, or legal obligation, including but not limited to export control laws, anti-money laundering regulations, and economic sanctions.
(b) Infringes or misappropriates any intellectual property or proprietary rights of any third party.
(c) Creates, distributes, or facilitates the creation or distribution of harmful, abusive, harassing, defamatory, obscene, or illegal content.
(d) Attempts to deceive, mislead, or defraud any person, including through impersonation, phishing, or generation of disinformation.
(e) Is designed to harm, exploit, or endanger minors in any way.
(f) Interferes with, disrupts, or overburdens the Service, including through denial-of-service attacks, unauthorized data scraping, or reverse engineering.
(g) Attempts to circumvent any technical limitations, security measures, rate limits, or access controls of the Service.
(h) Uses the Service to develop competing products or services.
(i) Violates the Acceptable Use Policy published at [corporate-labs.ai/acceptable-use].
Violations of this section may result in immediate suspension or termination of your account without notice or refund.
9. Intellectual Property
9.1 Our Intellectual Property
The Service, including its software, design, architecture, documentation, trademarks, logos, and all related intellectual property, is owned by Corporate Labs or its licensors and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service except the limited right to use the Service in accordance with these Terms.
9.2 Feedback
If you provide us with suggestions, ideas, or feedback regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you.
9.3 DMCA and Copyright Complaints
We respect the intellectual property rights of others. If you believe that your copyrighted work has been used in a manner that constitutes copyright infringement, please submit a notice to our designated copyright agent at legal@corporate-labs.ai containing: (i) identification of the copyrighted work, (ii) identification of the allegedly infringing material, (iii) your contact information, (iv) a statement of good faith belief, and (v) a statement of accuracy under penalty of perjury.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:
(a) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
(b) AI-GENERATED OUTPUTS WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR FIT FOR ANY PARTICULAR PURPOSE.
(c) THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS.
(d) ANY THIRD-PARTY AI PROVIDER WILL REMAIN AVAILABLE OR PERFORM AS EXPECTED.
YOU ACKNOWLEDGE THAT AI SYSTEMS MAY PRODUCE INACCURATE, BIASED, OR MISLEADING OUTPUTS ("HALLUCINATIONS"), AND YOU ARE SOLELY RESPONSIBLE FOR VERIFYING ANY OUTPUTS BEFORE RELYING ON THEM FOR ANY PURPOSE, INCLUDING BUT NOT LIMITED TO BUSINESS DECISIONS, LEGAL COMPLIANCE, FINANCIAL TRANSACTIONS, OR COMMUNICATIONS WITH THIRD PARTIES.
11. Limitation of Liability
11.1 Exclusion of Consequential Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CORPORATE LABS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11.2 Cap on Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO CORPORATE LABS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100).
11.3 Essential Purpose
THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND SHALL SURVIVE THE TERMINATION OR EXPIRATION OF THESE TERMS.
11.4 Exceptions
Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation, or (c) any other liability that cannot be excluded or limited by applicable law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Corporate Labs and its directors, officers, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your User Content or Outputs; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; or (e) your violation of any third-party rights, including intellectual property rights or privacy rights.
13. Term and Termination
13.1 Term
These Terms commence on the date you first access or use the Service and continue until terminated by either party.
13.2 Termination by You
You may terminate your account at any time by contacting us at support@corporate-labs.ai or through your account settings. Termination does not entitle you to a refund of any prepaid fees except as required by applicable law.
13.3 Termination by Us
We may suspend or terminate your account and access to the Service at any time, with or without cause, upon notice to you. If we terminate your account without cause, we will refund any prepaid fees for the unused portion of your subscription on a pro-rata basis. If we terminate for cause (including breach of these Terms), no refund will be provided.
13.4 Effect of Termination
Upon termination: (a) your right to access and use the Service will immediately cease; (b) we will retain your data for thirty (30) days to allow for export; (c) after the retention period, we will delete your User Content in accordance with our Privacy Policy; (d) Sections 6.2, 9, 10, 11, 12, 14, 15, and 16 shall survive termination.
14. Dispute Resolution
14.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law provisions.
14.2 Informal Resolution
Before initiating any formal dispute resolution, you agree to first contact us at legal@corporate-labs.ai and attempt to resolve the dispute informally for at least thirty (30) days.
14.3 Jurisdiction
Any dispute, controversy, or claim arising out of or relating to these Terms that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the competent courts of Tel Aviv-Jaffa, Israel. You irrevocably consent to the personal jurisdiction of such courts and waive any objection based on inconvenient forum.
14.4 Class Action Waiver
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
14.5 EU and EEA Users
If you are a consumer residing in the European Union or European Economic Area, you may also be entitled to invoke any mandatory consumer protection laws of your country of residence, and you may bring proceedings in the courts of the EU member state in which you are domiciled. You may also access the European Commission's online dispute resolution platform at https://ec.europa.eu/consumers/odr.
15. Modifications to Terms
We reserve the right to modify these Terms at any time. We will provide at least thirty (30) days' notice of material changes by posting the updated Terms on our website and, where feasible, notifying you by email. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must discontinue your use of the Service and terminate your account.
16. General Provisions
16.1 Entire Agreement
These Terms, together with the Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and Corporate Labs regarding the Service and supersede all prior and contemporaneous agreements, proposals, and communications.
16.2 Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
16.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Corporate Labs.
16.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
16.5 Force Majeure
Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, government actions, power failures, internet disruptions, or third-party service outages (including AI provider outages).
16.6 Notices
Notices to you may be sent to the email address associated with your account. Notices to us should be sent to legal@corporate-labs.ai.
16.7 Language
These Terms are drafted in the English language. In the event of any conflict between the English version and any translation, the English version shall prevail.
16.8 No Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.
17. Contact Information
If you have any questions about these Terms, please contact us at:
Corporate Labs Email: legal@corporate-labs.ai Website: https://corporate-labs.ai
These Terms of Service are effective as of the date stated above.